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Published February 22nd, 2013 at 12:06 PM EDT , modified October 22nd, 2015 at 9:08 AM EDT

I welcome all feedback from my readers, but I don’t always have time to respond personally to the volume of messages I receive. So, before you send an e-mail, let’s look at some options, to be sure you’re sending it to the right place!

If you wish to comment on or discuss a recent post on my blog, and you aren’t concerned with keeping your message private, simply add a comment at the end of the post. I will be alerted to your comment and will respond, if appropriate. If I’m too slow to answer a question, you may find it answered by another reader.

For questions about Mac or iOS malware or adware, you can ask on the Malwarebytes Malware Removal Help for Mac forum.

If you have a general Mac or iOS technical support question, not related to security or AdwareMedic, I may not always have time to answer.

If your question involves systems other than the Mac (or iOS), such as Windows or Android, I usually am not the right person to ask. You would be better off seeking out a forum dedicated to such topics. Unfortunately, I can’t even recommend one to you, as I have no personal experience with any of them!

If your question or comment involves things like Mac security, AdwareMedic or this site, please contact me via e-mail at I am generally quick to respond to any security-related questions or comments!

Please be aware: if your e-mail address requires that I take some special action to be put on a whitelist in order to send you a message, I will not take that action. You will need to disable the whitelist feature or e-mail me from a different address in order to receive a response.